Buying at Auction
If you have any questions please ask any member of staff, or contact us. We’re a friendly team and only too happy to help.
Auction dates are published on this website well in advance. You can also subscribe to our email reminder service, where we will email you to let you know when a new catalogue has been released.
View auction dates >
Browse the catalogues
Illustrated auction catalogues are uploaded to our website for you to peruse and download. Print versions can be purchased directly from our auction rooms.
Catalogues see the auction lots arranged by category, i.e. silver, furniture, paintings etc... Each lot has a description and most have photos, condition reports and a guide price.
You are welcome to ask us for extra images or details about any particular item, please contact us with your questions.
There could be changes to the catalogue prior to the sale
Lots with * have VAT added to the hammer price at the current rate of 20%
Electrical goods buyer beware. Cuttlestones does not assume any responsibility for the condition or safety any electrical item(s)
Bidders are to consider electrical lots as spares and repairs, and to be purchased at their own risk
All purchases to be removed from the Saleroom by Midday on the Friday after the sale, storage charges will apply otherwise
Condition reports are provided upon request and the absence of a report on the website does not imply that a lot is without imperfections. Condition reports are provided on the understanding that they are carried out to the best of our ability and that these reports refer solely to the condition, not the age or attribution, of a lot. Books are sold as seen, and are not guaranteed to be complete. Condition reports should in no case be considered a replacement for viewing in person or a service for which we accept any liability whatsoever.
Come to viewing
Viewing takes place the day prior to each auction from 10am – 7pm, and offers the chance to see lots up close. We strongly recommend that, where possible, you attend the viewing and examine the lots you are interested in. If you are unable to attend viewings, the condition report and descriptions in the catalogue should give you a good idea of what you’re bidding on and you can always call or email us with any questions you have.
Please note, to enter the Home & Garden Auction at Penkridge you will need to show a catalogue either on a mobile device or one that you have printed from the website. Alternatively you can purchase one from the saleroom for £1 at the viewing or on the sale day.
Register as a bidder
When you register, you will be assigned your own bidding number against which all lots you purchase will be logged for collection. If registering in person, you will need to bring along a recognised form of ID (driver’s licence or utility bill) and proof of address.
Registration can also be made by telephone, on our website or online at www.the-saleroom.com (the latter being for online bidding only). You may be contacted and asked to provide identification, with proof of address, to complete your registration.
We reserve the right to decline a registration.
Buyer’s premium is charged on top of the hammer price at 17.5% + VAT (21% inclusive).
For purchases made via the-saleroom.com please note that they charge an additonal fee of 4.95% plus VAT.
Place your bids
Bidding in the room
If you are attending the sale in person, you simply need to find a good spot in the auction room on sale day - if you can clearly see the auctioneer, they should be able to see you. When making a bid, clearly raise your hand (and don’t worry about scratching your nose, it won’t be taken as a bid!). If you are the successful bidder, the auctioneer will ask for your number – raise your card so that they can see it and make a note.
Bidding if you can’t attend
If you are unable to attend the auction there are other ways to bid:
Commission bidding - You can lodge a bid in advance with the administration team; the auctioneer will have your bid ‘in the book’ and take account of this during bidding – if yours is the highest, you win.
Commission bids can be left via
Telephone bidding - Booked with the administration team in advance, you will have a live telephone conversation with a member of the Cuttlestones team in the auction room when the lots you wish to bid on are being sold; you instruct them when to bid and how much on your behalf.
Live online bidding – With live bidding now available for all of our auctions, this is increasingly the most popular means of remote bidding. You register online via the-saleroom.com and bid live, with the option to watch a streamed live video of the sale as it happens. Go to the-saleroom.com >
Collect & pay
At the end of the sale you will need to collect and pay for your lots, you can do this on the day of the sale. To pay you will need to go to the main desk and give your number; you will then be presented with an invoice listing all the lots you have purchased alongside the hammer price and a total with buyer’s premium added on. You can pay by cash, or debit card.
Credit card payments can be made in person only, no telephone payments, and must be accompanied by identification & proof of address.
We reserve the right to refuse a credit card payment.
From international buyers we request a direct bank payment; please make sure that all bank charges are covered to ensure we receive the correct payment.
Shipping & packing
Cuttlestones work closely with Mail Boxes Etc. of Wolverhampton who provide collection, specialist packing and worldwide shipping for items bought through our sales at competitive rates. More details >
Furniture Deliveries - Bentley’s Removals provide local and long-distance deliveries. To arrange please contact Stuart on 07988 2293580.
Terms and conditions
We recommend that you familarise yourself with our terms and conditions and if you have any questions please contact us.